How to reset Brother MFC-9340CDW toner cartridge

Brother MFC-9340CDW - Reset Toner Cartridge

The Brother MFC-9340CDW has a process to manually override the “Toner Empty” message, and reset the toner cartridges.

  1. Ensure the printer is switched on.
  2. Open the printer lid to reveal the toner cartridges.
  3. Press and hold the Asterisk key for five (5) seconds.
  4. The LCD should display a new menu.
  5. Select the cartridge you wish to reset, K = Black, C = Cyan, M = Magenta, Y = Yellow
  6. STD = Standard Capacity Cartridge, HC = High Capacity Cartridge, SHC = Super High Capacity Cartridge.
  7. Reset? Will appear on the screen Select “Yes”.
  8. Close the printer lid.

Brother MFC-9340CDW


Trudy - Jan 01, 2020

Holding the asterisk key doesn’t do anything. I used to use this fix on my Brother MFC 9130CW but it is not working with my Brother MFC 9340CDW. Any ideas?

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