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- Lexmark CS963e Color Laser Printer (Heavy Duty) A3 Lexmark CS963e Color Laser Printer (Heavy Duty) A3
Lexmark CS963e Color Laser Printer (Heavy Duty) A3
Barcode: 734646741231
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Overview
The Lexmark CS963e Color Laser Printer (Part Number: 20L8050) is a heavy-duty A3/11×17 single-function printer designed for large workgroups that demand speed, reliability, and professional-grade color output. Delivering vivid, accurate prints at up to 55 pages per minute in both color and black, with a first-page-out time of just 7 seconds (mono) and 8.1 seconds (color), this device ensures efficiency without compromising quality. Its robust monthly duty cycle, enterprise-class finishing options, and advanced security features make it a trusted powerhouse for organizations with high-volume workloads.
With a 4.3-inch color touch screen, duplex printing, media handling up to 300 gsm, and eco-certifications like ENERGY STAR® and EPEAT® Gold, the Lexmark CS963e balances heavy-duty performance with sustainability. Perfect for businesses, schools, and government offices that require consistent, high-quality A3 output.
Key Features
- High-Speed Performance: Up to 55 ppm in both color and monochrome with 1200×1200 dpi resolution.
- A3 Versatility: Supports A3/SRA3, 12″×18″, envelopes, labels, and glossy media up to 300 gsm.
- Enterprise Finishing: Options for stapling, hole punching, booklet making, and saddle stitching.
- Strong Security: IPsec, SNMPv3, 802.1x, TLS, and port lockdown; TPM availability varies by country.
- Heavy-Duty Reliability: Recommended monthly volume of 7,000–50,000 pages; max duty cycle 270,000 pages.
Compatible Printers
This is a standalone model. The following product is covered in this description:
- Lexmark CS963e Color Laser Printer (20L8050)
Specifications
| Part Number | 20L8050 |
| Print Technology | Color Laser |
| Print Speed | Up to 55 ppm (A4/Letter); duplex up to 55 spm |
| First Page Out | 7 s (mono), 8.1 s (color) |
| Resolution | 1200×1200 dpi, 4800 Color Quality |
| Processor / Memory | Quad-core 1.2 GHz / 4 GB |
| Input Capacity | 700 sheets standard; up to 4,750 with options |
| Output Capacity | 500 sheets standard; up to 2,650 with finishers |
| Media Weights | 60–300 gsm |
| Dimensions / Weight | 592 × 660 × 643 mm / 66.3 kg |
| Warranty | 1-Year Onsite Repair, Next Business Day |
Installation & Use
Setup is straightforward with USB, Gigabit Ethernet, and Wi-Fi connectivity. The 4.3-inch color touchscreen simplifies navigation, while duplex printing is built-in. Place the printer on a stable surface, load paper up to A3 size, install toners, and follow the guided on-screen setup.
Troubleshooting
- Paper Jams: Remove trays, clear the path, reload correctly.
- Color Inconsistency: Check toner levels or replace cartridges.
- Connectivity Issues: Verify Ethernet/Wi-Fi settings and ensure IP configuration matches your network.
About TonerParts
Since 2003, TonerParts has been Canada’s trusted source for printers, toner, and office supplies. We are a Lexmark Authorized Service Provider, offering fast shipping across Canada and the USA, backed by expert customer support and reliable warranty service.
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Vue d’ensemble
L’imprimante couleur laser Lexmark CS963e (numéro de pièce : 20L8050) est une imprimante A3/11×17 robuste conçue pour les grands groupes de travail. Elle offre des impressions rapides et précises jusqu’à 55 pages par minute, en couleur comme en noir, avec une première page en 7 s (noir) ou 8,1 s (couleur). Grâce à son cycle mensuel élevé, ses options de finition professionnelle et ses fonctions de sécurité avancées, elle est idéale pour les environnements d’impression exigeants.
Dotée d’un écran tactile couleur de 4,3 po, de l’impression recto verso automatique et d’une compatibilité média jusqu’à 300 gsm, la CS963e combine performance et durabilité (ENERGY STAR®, EPEAT® Gold). Un choix parfait pour les entreprises, écoles et organismes gouvernementaux qui exigent une qualité A3 constante.
Caractéristiques clés
- Performance rapide : Jusqu’à 55 ppm en couleur et noir avec 1200×1200 dpi.
- Polyvalence A3 : A3/SRA3, 12″×18″, enveloppes, étiquettes et papier glacé jusqu’à 300 gsm.
- Finition professionnelle : Agrafage, perforation, livret et piqûre à cheval (en options).
- Sécurité avancée : IPsec, SNMPv3, 802.1x, TLS; disponibilité du TPM selon le pays.
- Fiabilité intensive : 7 000–50 000 pages recommandées; cycle maximal 270 000 pages.
Imprimantes compatibles
Modèle autonome couvert par cette fiche :
- Lexmark CS963e imprimante couleur laser (20L8050)
Spécifications
| Numéro de pièce | 20L8050 |
| Technologie d’impression | Laser couleur |
| Vitesse d’impression | Jusqu’à 55 ppm (A4/Lettre); recto verso 55 spm |
| Première page | 7 s (noir), 8,1 s (couleur) |
| Résolution | 1200×1200 dpi, 4800 Color Quality |
| Processeur / Mémoire | Quad-core 1,2 GHz / 4 Go |
| Capacité papier | 700 feuilles standard; jusqu’à 4 750 avec options |
| Capacité de sortie | 500 feuilles standard; jusqu’à 2 650 avec finisseurs |
| Poids papier | 60–300 gsm |
| Dimensions / Poids | 592 × 660 × 643 mm / 66,3 kg |
| Garantie | 1 an sur site, service jour ouvrable suivant |
Installation & utilisation
Installation simple via USB, Ethernet Gigabit et Wi-Fi. L’écran couleur 4,3 po facilite la navigation; le recto verso est intégré. Placez l’imprimante, chargez du papier A3, installez les toners et suivez l’assistant à l’écran.
Dépannage
- Bourrages papier : Retirer les bacs, dégager le chemin, recharger correctement.
- Couleurs irrégulières : Vérifier le niveau de toner ou remplacer la cartouche.
- Réseau : Vérifier les réglages Ethernet/Wi-Fi et l’adressage IP.
À propos de TonerParts
Depuis 2003, TonerParts est votre source de confiance au Canada pour imprimantes, toners et fournitures. Partenaire de service autorisé Lexmark, nous offrons une livraison rapide au Canada et aux États-Unis, avec un soutien expert.
Liens connexes
Fast, reliable, and affordable delivery to customers across Canada and the USA. Every order is handled with care from the moment it’s placed until it arrives at your door.
Overview
We strive to process and ship orders the same business day or the next business day. Orders placed after 1:00 PM Pacific Time are processed the next business day. Orders placed after 1:00 PM on Fridays ship on Monday. No shipping on weekends or statutory holidays.
Carriers & Warehouses
All online and phone orders ship from our Canadian and U.S. warehouses using reliable carriers such as FedEx, UPS, USPS, Purolator, and Canada Post.
Shipping Methods, Flat Rates, and Delivery Estimates
| Shipping Method | Flat Rate | Estimated Delivery Time |
|---|---|---|
| Ground Shipping | $9.95 | 5–7 business days |
| Express Shipping | $26.95 | 3–4 business days |
| Priority Shipping | $38.95 | 2–3 business days |
Remote areas: Deliveries to remote or rural locations outside regular courier routes may incur additional charges. If you believe you are in such an area, contact customer service at 1-866-550-2244 before placing your order.
Once a package leaves our warehouse, it is the carrier’s responsibility. We will assist with any shipping concerns, but unforeseen carrier delays are beyond our control.
Tracking Your Order
Once your order has shipped, we’ll send you an email with your tracking number and carrier details. You can use this information to track your package directly on the carrier’s website or through our Order Tracking page.
If tracking shows no updates within 1–2 business days, allow additional time for the carrier to scan the package. If issues persist, contact support.
Damaged Deliveries
- If a package arrives visibly damaged, do not accept it. Inform the delivery driver immediately.
- If damage is discovered after delivery, contact the carrier within 5 days to file a claim and obtain a control number.
- You may also contact our customer service for assistance with the claims process.
Missing or Incomplete Orders
- Review your invoice to confirm all items in your order.
- Check all boxes and packing material. Small ink cartridges can be enclosed within larger toner boxes.
- If an item is still missing, email our Customer Service Team for prompt resolution.
Cancellations & Order Changes
Cancellations or modifications requested after 1:00 PM Pacific Time are subject to a 20% administration and restocking fee.
If an order has already shipped, the customer is responsible for the 20% restocking fee and all shipping charges incurred. Please review your order carefully before confirming payment.
Shipping to P.O. Boxes
We ship to P.O. Boxes using Canada Post Expedited Services. Additional charges may apply. For accurate service, contact customer service at 1-866-550-2244 before placing your order.
Duplicate Orders
Our system filters duplicate orders, but if you suspect duplication, contact our Sales Department immediately. Duplicate shipments may be returned following our standard return policy.
International Shipping
TonerParts.com ships to Canada and the United States only. We do not offer international shipping outside these regions.
COD (Cash on Delivery) Orders
We do not accept COD payments due to high cost and inefficiency.
Lost Packages
- If tracking shows shipped but not received, contact our Customer Service Team to open a carrier investigation.
- Investigations typically take up to 10 business days for courier approval.
- Once verified as lost, we will reship your order or issue a refund per your preference.
- Claims cannot be processed for packages without tracking numbers or those delivered to incorrect addresses provided by the customer.
Incorrect Address Policy
Ensure shipping details are accurate before placing your order. Incorrect addresses, including missing suite numbers, wrong postal codes, or incomplete information, may cause delays or returns.
- Packages returned or held due to incorrect address will not be re-shipped until the correct address is provided.
- Re-shipping or address correction fees will apply and are billed to the original payment method.
Need Assistance?
We’re happy to help with shipping inquiries, tracking, or delivery concerns.
📞 1-866-550-2244
📧 support@tonerparts.com
Last updated: November 2025
TonerParts — Reliable Delivery, Trusted Service.