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OEM Brother TN229XXLBK Super High Yield Black Toner Cartridge – 4,500 Pages.
OEM Brother TN229XXLBK Super High Yield Black Toner Cartridge – 4,500 Pages.
Brother

OEM Brother TN229XXLBK, TN229XXL Toner Cartridge Super High Yield Black 4500 Pages

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$139.95 CAD
$159.95 CAD You Save $20.00 CAD (13%)
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Cost-Effective
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Free Shipping

On orders over $89

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30-Day Returns

Hassle-free returns

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1-Year Warranty

Replacement guarantee

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Secure Payment

100% safe & secure

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Canadian Support

Call us: 337-259-8008

Mon - Fri: 9AM - 5PM EST

Product SKU: 7327204

Barcode: 012502666110

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  • Description
  • Reviews (0)
  • Shipping & Returns
  • FAQ

Overview

The OEM Brother TN229XXLBK / TN229XXL Super High Yield Black Toner Cartridge is designed to keep your Brother color laser printers running at peak performance. Delivering up to 4,500 pages at 5% coverage, this genuine Brother toner ensures professional-quality black text, clear graphics, and long-lasting reliability. Perfect for home offices and small to medium businesses, it minimizes downtime and lowers your overall cost per page compared to standard yield cartridges.

As an authentic Brother OEM product, the TN229XXLBK provides seamless installation, dependable yield accuracy, and consistent print density. Ideal for reports, invoices, and everyday office documents, this cartridge guarantees crisp, business-ready output every time.

Key Features

  • Super High Yield: Up to 4,500 pages for fewer cartridge changes.
  • OEM Quality: Genuine Brother toner for reliable fit and flawless output.
  • Business-Ready: Sharp text and professional graphics for all documents.
  • Fleet Compatibility: Works seamlessly across multiple HL- and MFC-series printers.
  • Dependable Performance: Consistent density and clean printing with minimal maintenance.

Compatible Printers

  • Brother HL-L3220CDW
  • Brother HL-L3280CDW
  • Brother HL-L3280CDWF
  • Brother HL-L3295CDW
  • Brother HL-L3300CDW
  • Brother HL-L3320CDW
  • Brother HL-L8245CDW
  • Brother MFC-L3720CDW
  • Brother MFC-L3765CDW
  • Brother MFC-L3780CDW
  • Brother MFC-L8395CDW

Specifications

Part Numbers TN229XXLBK / TN229XXL
Print Technology Laser
Print Color Black
Yield Type Super High Yield
Typical Yield 4,500 Pages (at 5% coverage)
Condition Genuine OEM (Original)

Installation & Use

Remove the old cartridge from your Brother printer and insert the TN229XXLBK toner cartridge until it clicks securely into place. Close the cover and run a test page to confirm installation. For best results, use genuine Brother supplies and update your printer firmware regularly.

Troubleshooting

  • Light or faded prints: Confirm toner levels and replace if low.
  • Recognition errors: Reinsert the cartridge and restart the printer.
  • Backgrounding or smudges: Clean the drum and ensure correct media settings.

About TonerParts

TonerParts is Canada’s trusted supplier of OEM and compatible toner cartridges since 2003. As an authorized Brother partner, we provide genuine products with fast delivery, competitive pricing, and dedicated customer support across Canada and the USA.

Related Links

Vue d’ensemble

La cartouche de toner noire Brother TN229XXLBK / TN229XXL super haut rendement est conçue pour optimiser la performance de votre imprimante laser couleur Brother. Offrant un rendement allant jusqu’à 4 500 pages (5 % de couverture), cette cartouche originale assure des textes nets, des graphiques clairs et une fiabilité durable. Elle est idéale pour les bureaux à domicile et les PME recherchant une solution économique et efficace.

En tant que produit OEM authentique, la TN229XXLBK garantit une installation sans problème, un rendement fiable et une densité uniforme page après page. Un choix sûr pour vos documents professionnels, factures et rapports.

Caractéristiques clés

  • Super haut rendement : Jusqu’à 4 500 pages pour réduire les remplacements.
  • Qualité OEM : Cartouche Brother authentique pour une impression fiable.
  • Prête pour l’entreprise : Texte net et résultats professionnels pour tous les documents.
  • Compatibilité étendue : Fonctionne avec les imprimantes HL et MFC récentes.
  • Performance constante : Densité uniforme et impression propre avec peu d’entretien.

Imprimantes compatibles

  • Brother HL-L3220CDW
  • Brother HL-L3280CDW
  • Brother HL-L3280CDWF
  • Brother HL-L3295CDW
  • Brother HL-L3300CDW
  • Brother HL-L3320CDW
  • Brother HL-L8245CDW
  • Brother MFC-L3720CDW
  • Brother MFC-L3765CDW
  • Brother MFC-L3780CDW
  • Brother MFC-L8395CDW

Spécifications

Numéros de pièce TN229XXLBK / TN229XXL
Technologie d’impression Laser
Couleur d’impression Noir
Type de rendement Super haut rendement
Rendement typique 4 500 pages (5 % de couverture)
Condition OEM authentique (original)

Installation & utilisation

Retirez l’ancienne cartouche et insérez la cartouche TN229XXLBK jusqu’à ce qu’elle s’enclenche. Refermez le capot et imprimez une page test. Pour des performances optimales, utilisez des fournitures Brother authentiques et mettez à jour le micrologiciel de l’imprimante.

Dépannage

  • Impressions pâles : Vérifiez le niveau de toner et remplacez si nécessaire.
  • Erreur de reconnaissance : Réinstallez la cartouche et redémarrez l’imprimante.
  • Fonds gris ou bavures : Nettoyez le tambour et assurez un réglage papier correct.

À propos de TonerParts

Depuis 2003, TonerParts est le fournisseur de confiance au Canada pour les cartouches OEM et compatibles. En tant que partenaire Brother, nous offrons des produits authentiques, une livraison rapide et un soutien expert partout au Canada et aux États-Unis.

Liens connexes

Shipping & Return Policy

At TonerParts.com, we aim to make every order simple, reliable, and stress-free. Below you’ll find our shipping information and return guidelines for customers across Canada and the USA.

Overview

Orders are typically processed the same business day or the next business day. Orders placed after 1:00 PM Pacific Time are processed the next business day. Orders placed after 1:00 PM PT on Fridays ship on Monday. We do not ship on weekends or statutory holidays.

Jump to Shipping Jump to Return Policy

Shipping Information

Fast, reliable, and affordable delivery is an important part of our service. Orders ship from our Canadian and U.S. warehouses using trusted carriers such as FedEx, UPS, USPS, Purolator, and Canada Post.

Shipping Methods, Rates, and Delivery Estimates

Shipping rates are based on destination region and order value. Express shipping is available in select regions.

British Columbia

BC shipping rates
Shipping Method Rate Estimated Delivery Time
Flat Shipping $12.95
Orders $0 –$100
 5–8 business days
Flat Shipping $9.95
Orders $100 and up 		5–8 business days
Express Shipping $29.95 3–5 business days

Prairies (AB, MB, SK)

Alberta, Manitoba, Saskatchewan
Shipping Method Rate Estimated Delivery Time
Flat Shipping $14.95
Orders $0 –$100 		5–8 business days
Flat Shipping $12.95
Orders $100 and up 		5–8 business days
Express Shipping $34.95 3–5 business days

Ontario & Quebec

East Canada shipping rates
Shipping Method Rate Estimated Delivery Time
Flat Shipping $14.95
Orders $0 – $100 		5–8 business days
Flat Shipping $12.95
Orders $100 and up 		5–8 business days
Express Shipping $39.95 3–5 business days

Atlantic Canada (NB, NS, PEI, NL)

New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland and Labrador
Shipping Method Rate Estimated Delivery Time
Flat Shipping $24.95 5–8 business days

Territories (YT, NU, NT)

Yukon, Nunavut, Northwest Territories
Shipping Method Rate Estimated Delivery Time
Flat Shipping $34.95 5–8 business days

Free shipping is not currently available for orders shipped to the Territories.

United States

U.S. shipping rates
Shipping Method Rate Estimated Delivery Time
Standard International $18.95 4–8 business days

Remote areas: Deliveries to remote or rural locations outside regular courier routes may incur additional charges. If you believe you are in such an area, contact customer service at 1-866-550-2244 before placing your order.

Tracking Your Order

Once your order has shipped, we’ll send you an email with your tracking number and carrier details. You can use this information to track your package directly on the carrier’s website or through our Order Tracking page.

Damaged, Lost, or Missing Shipments

  • If a package arrives visibly damaged, do not accept it and notify the delivery driver immediately.
  • If damage is discovered after delivery, contact the carrier within 5 days to file a claim and obtain a control number.
  • If tracking shows shipped but not received, contact our customer service team so we can open a carrier investigation.
  • Investigations may take up to 10 business days. Once verified as lost, we will reship your order or issue a refund.
  • Review your invoice and packaging carefully if an item appears missing. Small ink cartridges may be packed inside larger toner boxes.

Order Changes, Address Accuracy, and Special Shipments

  • Cancellations or modifications requested after 1:00 PM Pacific Time are subject to a 20% administration and restocking fee.
  • If an order has already shipped, the customer is responsible for the 20% restocking fee and all shipping charges incurred.
  • Please ensure shipping details are complete and accurate before placing your order.
  • Packages returned or held because of an incorrect address will not be re-shipped until the correct address is provided.
  • We ship to P.O. Boxes using Canada Post Expedited Services. Additional charges may apply.
  • TonerParts.com ships to Canada and the United States only.
  • We do not accept COD payments.

Return Policy

Your satisfaction is important to us. If something is not right, we want to make the return process clear and straightforward. Please review the return guidelines below before submitting a request.

1. Return Period

  • Refund or Exchange: Within 30 days of delivery.
  • Store Credit or Exchange: Up to 90 days from delivery.

2. How to Request a Return

All returns require a valid Return Merchandise Authorization (RMA) number for proper processing.

  1. Go to the Return Request link in our website footer.
  2. Enter your email address and order number, then click Search.
  3. Complete the form, attach relevant photos if needed, and click Submit.
  4. Once reviewed, you will receive an RMA number and return instructions by email.

Tip: Return items in their original packaging and protect the box properly during shipping to help avoid damage in transit.

3. Acceptance Criteria

General Requirements

  • A valid RMA number must be included with the return.
  • Product must be returned 100% complete with original box, manuals, and accessories.
  • Cartridge must contain at least 50% of its original capacity.

Non-Defective Merchandise

  • Must be unused and in resalable condition.
  • Return shipping is the customer’s responsibility.
  • Eligible for refund or exchange within 30 days.
  • Eligible for store credit within 90 days.
  • Subject to a 20% restocking fee.
  • Requests made after 90 days are handled at TonerParts’ discretion.

Defective Merchandise

  • We provide a prepaid shipping label for approved defective returns.
  • Available options include refund, store credit, or replacement after inspection.
  • Refunds are not available after 30 days; store credit or replacement only.
  • Urgent replacements may be purchased and credited once the defective item is confirmed.

OEM Products

  • Opened OEM products are not returnable, regardless of usage.
  • Unopened OEM returns are subject to a 30% restocking fee.
  • Defective OEM items are covered by the manufacturer’s warranty and should be handled directly with the manufacturer.
  • Special-order OEM items are final sale.

Imaging Drums

  • Not returnable if installed or used.
  • No returns after 6 months from purchase.
  • Opened OEM imaging drums are not eligible for return.

4. Important Notes

  • Always protect the original packaging by wrapping or boxing it before shipping.
  • Returns that do not meet acceptance criteria may be rejected or disposed of after 30 days if unclaimed.
  • OEM warranties do not cover installation damage.

Need Assistance?

Our customer service team is available to help with shipping questions, tracking issues, return requests, and product concerns.

Phone: 1-866-550-2244
Email: support@tonerparts.com

Last updated: April 2026

TonerParts — Reliable Delivery, Trusted Service.

Clear answers about shopping, orders, shipping, returns, payments, and site security.

Call 1‑866‑550‑2244 for sales or order help.
Live chat: use the Live Help widget on the right.
Track orders: log in and open Track Order.

Shopping & Catalog

QCan’t find an item?

TonerParts.com stocks over 15,000 items ready to ship. If you do not see what you need, call 1‑866‑550‑2244 or use Live Help on the right to reach a sales associate.

QHow do I browse categories?

Use the navigation to browse by brand, printer model, or consumable type. Filters help narrow results quickly.

QHow do I add items to my cart?

Search or browse to a product and click Add to Cart. In the cart you can adjust quantities, remove items, empty the cart, continue shopping, or check out.

Orders & Shipping

QWhat is your shipping policy?

See full details on Shipping Information.

QCan I cancel an order?

After an order is processed a 20% restocking fee applies to cancellations. Call Customer Service at 1‑866‑550‑2244.

QHow do back orders work?

Backordered items ship immediately when available. You will not be charged shipping a second time for the backordered portion.

QHow do I check my order status?

Log in and open Track Order to view current status and history.

QI have a problem with my order

We can help with questions or clarifications. See Contact Us for phone, email, and address.

Returns & Warranty

QWhat is your return policy?

See our Return Policy for eligibility, timelines, and instructions.

QWhat warranties are offered?

Compatible products: one‑year risk‑free warranty. Original OEM products: warranty is provided by the original manufacturer. We do not offer warranty for OEM items. See Warranty Information.

Payments & Tax

QWhich payment methods are accepted?
  • Visa, MasterCard
  • American Express
  • PayPal and Visa Debit
  • Cheque / Money Order
QAre orders subject to sales tax?

Yes. Applicable taxes are calculated at checkout based on your province.

QCan I order without a credit card?

Yes. Choose Cheque/Money Order at checkout.

Security & Site

QIs the website secure?

Yes. All sensitive data is encrypted with 256‑bit SSL/TLS. The store undergoes third‑party PCI security scanning. Your payment information is processed securely.

QHow often is the site updated?

Inventory, pricing, and content are updated multiple times per day.

QHow do I report a website issue?

Email details and screenshots to support@tonerparts.com.

Not finding your answer? Call 1‑866‑550‑2244 or email support@tonerparts.com.

 

4.8 ★★★★★
Based on 1,250+ reviews

"Great quality, fast shipping and the best prices in Canada. Highly recommended!"

– Sarah J.
In Stock in-stock-icon Ships from Canada
$139.95 CAD
$159.95 CAD You Save $20.00 CAD (13%)
payment-methods
secure-icon Secure Checkout • SSL Encrypted
You will receive an email when the product is available.
trust-icons

Free Shipping

On orders over $89

trust-icons

30-Day Returns

Hassle-free returns

trust-icons

1-Year Warranty

Replacement guarantee

trust-icons

Secure Payment

100% safe & secure

trust-icons

Canadian Support

Call us: 337-259-8008

Mon - Fri: 9AM - 5PM EST

  • Description
  • Reviews (0)
  • Shipping & Returns
  • FAQ

Overview

The OEM Brother TN229XXLBK / TN229XXL Super High Yield Black Toner Cartridge is designed to keep your Brother color laser printers running at peak performance. Delivering up to 4,500 pages at 5% coverage, this genuine Brother toner ensures professional-quality black text, clear graphics, and long-lasting reliability. Perfect for home offices and small to medium businesses, it minimizes downtime and lowers your overall cost per page compared to standard yield cartridges.

As an authentic Brother OEM product, the TN229XXLBK provides seamless installation, dependable yield accuracy, and consistent print density. Ideal for reports, invoices, and everyday office documents, this cartridge guarantees crisp, business-ready output every time.

Key Features

  • Super High Yield: Up to 4,500 pages for fewer cartridge changes.
  • OEM Quality: Genuine Brother toner for reliable fit and flawless output.
  • Business-Ready: Sharp text and professional graphics for all documents.
  • Fleet Compatibility: Works seamlessly across multiple HL- and MFC-series printers.
  • Dependable Performance: Consistent density and clean printing with minimal maintenance.

Compatible Printers

  • Brother HL-L3220CDW
  • Brother HL-L3280CDW
  • Brother HL-L3280CDWF
  • Brother HL-L3295CDW
  • Brother HL-L3300CDW
  • Brother HL-L3320CDW
  • Brother HL-L8245CDW
  • Brother MFC-L3720CDW
  • Brother MFC-L3765CDW
  • Brother MFC-L3780CDW
  • Brother MFC-L8395CDW

Specifications

Part Numbers TN229XXLBK / TN229XXL
Print Technology Laser
Print Color Black
Yield Type Super High Yield
Typical Yield 4,500 Pages (at 5% coverage)
Condition Genuine OEM (Original)

Installation & Use

Remove the old cartridge from your Brother printer and insert the TN229XXLBK toner cartridge until it clicks securely into place. Close the cover and run a test page to confirm installation. For best results, use genuine Brother supplies and update your printer firmware regularly.

Troubleshooting

  • Light or faded prints: Confirm toner levels and replace if low.
  • Recognition errors: Reinsert the cartridge and restart the printer.
  • Backgrounding or smudges: Clean the drum and ensure correct media settings.

About TonerParts

TonerParts is Canada’s trusted supplier of OEM and compatible toner cartridges since 2003. As an authorized Brother partner, we provide genuine products with fast delivery, competitive pricing, and dedicated customer support across Canada and the USA.

Related Links

Vue d’ensemble

La cartouche de toner noire Brother TN229XXLBK / TN229XXL super haut rendement est conçue pour optimiser la performance de votre imprimante laser couleur Brother. Offrant un rendement allant jusqu’à 4 500 pages (5 % de couverture), cette cartouche originale assure des textes nets, des graphiques clairs et une fiabilité durable. Elle est idéale pour les bureaux à domicile et les PME recherchant une solution économique et efficace.

En tant que produit OEM authentique, la TN229XXLBK garantit une installation sans problème, un rendement fiable et une densité uniforme page après page. Un choix sûr pour vos documents professionnels, factures et rapports.

Caractéristiques clés

  • Super haut rendement : Jusqu’à 4 500 pages pour réduire les remplacements.
  • Qualité OEM : Cartouche Brother authentique pour une impression fiable.
  • Prête pour l’entreprise : Texte net et résultats professionnels pour tous les documents.
  • Compatibilité étendue : Fonctionne avec les imprimantes HL et MFC récentes.
  • Performance constante : Densité uniforme et impression propre avec peu d’entretien.

Imprimantes compatibles

  • Brother HL-L3220CDW
  • Brother HL-L3280CDW
  • Brother HL-L3280CDWF
  • Brother HL-L3295CDW
  • Brother HL-L3300CDW
  • Brother HL-L3320CDW
  • Brother HL-L8245CDW
  • Brother MFC-L3720CDW
  • Brother MFC-L3765CDW
  • Brother MFC-L3780CDW
  • Brother MFC-L8395CDW

Spécifications

Numéros de pièce TN229XXLBK / TN229XXL
Technologie d’impression Laser
Couleur d’impression Noir
Type de rendement Super haut rendement
Rendement typique 4 500 pages (5 % de couverture)
Condition OEM authentique (original)

Installation & utilisation

Retirez l’ancienne cartouche et insérez la cartouche TN229XXLBK jusqu’à ce qu’elle s’enclenche. Refermez le capot et imprimez une page test. Pour des performances optimales, utilisez des fournitures Brother authentiques et mettez à jour le micrologiciel de l’imprimante.

Dépannage

  • Impressions pâles : Vérifiez le niveau de toner et remplacez si nécessaire.
  • Erreur de reconnaissance : Réinstallez la cartouche et redémarrez l’imprimante.
  • Fonds gris ou bavures : Nettoyez le tambour et assurez un réglage papier correct.

À propos de TonerParts

Depuis 2003, TonerParts est le fournisseur de confiance au Canada pour les cartouches OEM et compatibles. En tant que partenaire Brother, nous offrons des produits authentiques, une livraison rapide et un soutien expert partout au Canada et aux États-Unis.

Liens connexes

Shipping & Return Policy

At TonerParts.com, we aim to make every order simple, reliable, and stress-free. Below you’ll find our shipping information and return guidelines for customers across Canada and the USA.

Overview

Orders are typically processed the same business day or the next business day. Orders placed after 1:00 PM Pacific Time are processed the next business day. Orders placed after 1:00 PM PT on Fridays ship on Monday. We do not ship on weekends or statutory holidays.

Jump to Shipping Jump to Return Policy

Shipping Information

Fast, reliable, and affordable delivery is an important part of our service. Orders ship from our Canadian and U.S. warehouses using trusted carriers such as FedEx, UPS, USPS, Purolator, and Canada Post.

Shipping Methods, Rates, and Delivery Estimates

Shipping rates are based on destination region and order value. Express shipping is available in select regions.

British Columbia

BC shipping rates
Shipping Method Rate Estimated Delivery Time
Flat Shipping $12.95
Orders $0 –$100
 5–8 business days
Flat Shipping $9.95
Orders $100 and up 		5–8 business days
Express Shipping $29.95 3–5 business days

Prairies (AB, MB, SK)

Alberta, Manitoba, Saskatchewan
Shipping Method Rate Estimated Delivery Time
Flat Shipping $14.95
Orders $0 –$100 		5–8 business days
Flat Shipping $12.95
Orders $100 and up 		5–8 business days
Express Shipping $34.95 3–5 business days

Ontario & Quebec

East Canada shipping rates
Shipping Method Rate Estimated Delivery Time
Flat Shipping $14.95
Orders $0 – $100 		5–8 business days
Flat Shipping $12.95
Orders $100 and up 		5–8 business days
Express Shipping $39.95 3–5 business days

Atlantic Canada (NB, NS, PEI, NL)

New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland and Labrador
Shipping Method Rate Estimated Delivery Time
Flat Shipping $24.95 5–8 business days

Territories (YT, NU, NT)

Yukon, Nunavut, Northwest Territories
Shipping Method Rate Estimated Delivery Time
Flat Shipping $34.95 5–8 business days

Free shipping is not currently available for orders shipped to the Territories.

United States

U.S. shipping rates
Shipping Method Rate Estimated Delivery Time
Standard International $18.95 4–8 business days

Remote areas: Deliveries to remote or rural locations outside regular courier routes may incur additional charges. If you believe you are in such an area, contact customer service at 1-866-550-2244 before placing your order.

Tracking Your Order

Once your order has shipped, we’ll send you an email with your tracking number and carrier details. You can use this information to track your package directly on the carrier’s website or through our Order Tracking page.

Damaged, Lost, or Missing Shipments

  • If a package arrives visibly damaged, do not accept it and notify the delivery driver immediately.
  • If damage is discovered after delivery, contact the carrier within 5 days to file a claim and obtain a control number.
  • If tracking shows shipped but not received, contact our customer service team so we can open a carrier investigation.
  • Investigations may take up to 10 business days. Once verified as lost, we will reship your order or issue a refund.
  • Review your invoice and packaging carefully if an item appears missing. Small ink cartridges may be packed inside larger toner boxes.

Order Changes, Address Accuracy, and Special Shipments

  • Cancellations or modifications requested after 1:00 PM Pacific Time are subject to a 20% administration and restocking fee.
  • If an order has already shipped, the customer is responsible for the 20% restocking fee and all shipping charges incurred.
  • Please ensure shipping details are complete and accurate before placing your order.
  • Packages returned or held because of an incorrect address will not be re-shipped until the correct address is provided.
  • We ship to P.O. Boxes using Canada Post Expedited Services. Additional charges may apply.
  • TonerParts.com ships to Canada and the United States only.
  • We do not accept COD payments.

Return Policy

Your satisfaction is important to us. If something is not right, we want to make the return process clear and straightforward. Please review the return guidelines below before submitting a request.

1. Return Period

  • Refund or Exchange: Within 30 days of delivery.
  • Store Credit or Exchange: Up to 90 days from delivery.

2. How to Request a Return

All returns require a valid Return Merchandise Authorization (RMA) number for proper processing.

  1. Go to the Return Request link in our website footer.
  2. Enter your email address and order number, then click Search.
  3. Complete the form, attach relevant photos if needed, and click Submit.
  4. Once reviewed, you will receive an RMA number and return instructions by email.

Tip: Return items in their original packaging and protect the box properly during shipping to help avoid damage in transit.

3. Acceptance Criteria

General Requirements

  • A valid RMA number must be included with the return.
  • Product must be returned 100% complete with original box, manuals, and accessories.
  • Cartridge must contain at least 50% of its original capacity.

Non-Defective Merchandise

  • Must be unused and in resalable condition.
  • Return shipping is the customer’s responsibility.
  • Eligible for refund or exchange within 30 days.
  • Eligible for store credit within 90 days.
  • Subject to a 20% restocking fee.
  • Requests made after 90 days are handled at TonerParts’ discretion.

Defective Merchandise

  • We provide a prepaid shipping label for approved defective returns.
  • Available options include refund, store credit, or replacement after inspection.
  • Refunds are not available after 30 days; store credit or replacement only.
  • Urgent replacements may be purchased and credited once the defective item is confirmed.

OEM Products

  • Opened OEM products are not returnable, regardless of usage.
  • Unopened OEM returns are subject to a 30% restocking fee.
  • Defective OEM items are covered by the manufacturer’s warranty and should be handled directly with the manufacturer.
  • Special-order OEM items are final sale.

Imaging Drums

  • Not returnable if installed or used.
  • No returns after 6 months from purchase.
  • Opened OEM imaging drums are not eligible for return.

4. Important Notes

  • Always protect the original packaging by wrapping or boxing it before shipping.
  • Returns that do not meet acceptance criteria may be rejected or disposed of after 30 days if unclaimed.
  • OEM warranties do not cover installation damage.

Need Assistance?

Our customer service team is available to help with shipping questions, tracking issues, return requests, and product concerns.

Phone: 1-866-550-2244
Email: support@tonerparts.com

Last updated: April 2026

TonerParts — Reliable Delivery, Trusted Service.

Clear answers about shopping, orders, shipping, returns, payments, and site security.

Call 1‑866‑550‑2244 for sales or order help.
Live chat: use the Live Help widget on the right.
Track orders: log in and open Track Order.

Shopping & Catalog

QCan’t find an item?

TonerParts.com stocks over 15,000 items ready to ship. If you do not see what you need, call 1‑866‑550‑2244 or use Live Help on the right to reach a sales associate.

QHow do I browse categories?

Use the navigation to browse by brand, printer model, or consumable type. Filters help narrow results quickly.

QHow do I add items to my cart?

Search or browse to a product and click Add to Cart. In the cart you can adjust quantities, remove items, empty the cart, continue shopping, or check out.

Orders & Shipping

QWhat is your shipping policy?

See full details on Shipping Information.

QCan I cancel an order?

After an order is processed a 20% restocking fee applies to cancellations. Call Customer Service at 1‑866‑550‑2244.

QHow do back orders work?

Backordered items ship immediately when available. You will not be charged shipping a second time for the backordered portion.

QHow do I check my order status?

Log in and open Track Order to view current status and history.

QI have a problem with my order

We can help with questions or clarifications. See Contact Us for phone, email, and address.

Returns & Warranty

QWhat is your return policy?

See our Return Policy for eligibility, timelines, and instructions.

QWhat warranties are offered?

Compatible products: one‑year risk‑free warranty. Original OEM products: warranty is provided by the original manufacturer. We do not offer warranty for OEM items. See Warranty Information.

Payments & Tax

QWhich payment methods are accepted?
  • Visa, MasterCard
  • American Express
  • PayPal and Visa Debit
  • Cheque / Money Order
QAre orders subject to sales tax?

Yes. Applicable taxes are calculated at checkout based on your province.

QCan I order without a credit card?

Yes. Choose Cheque/Money Order at checkout.

Security & Site

QIs the website secure?

Yes. All sensitive data is encrypted with 256‑bit SSL/TLS. The store undergoes third‑party PCI security scanning. Your payment information is processed securely.

QHow often is the site updated?

Inventory, pricing, and content are updated multiple times per day.

QHow do I report a website issue?

Email details and screenshots to support@tonerparts.com.

Not finding your answer? Call 1‑866‑550‑2244 or email support@tonerparts.com.

 

4.8 ★★★★★
Based on 1,250+ reviews

"Great quality, fast shipping and the best prices in Canada. Highly recommended!"

– Sarah J.
in-stock-icon Proudly Canadian Business
Over 50,000+ Happy Customers
Price Match Guarantee
30+ Years in Toner Industry

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